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Trainee Service Advisor required to join a successful family run business in Chichester, West Sussex.Ā
Permanent, full time, market leading package
We are now seeking a Trainee Service Advisor to join our clients successful Aftersales team in Chichester. The main objective of the role is to maximise service profitability through the use of professional sales techniques.
Ā
Ā Key Objectives of the role:
ā¢ Maximise customer awareness of all available retailer services
ā¢ Ensure highest level of customer care and satisfaction at all times
ā¢ Maintain excellent standards of departmental administration
ā¢ Help retailer to achieve industry-leading standards of process efficiency
ā¢ Engage fully with the latest digital tools to achieve a fully blended experience
ā¢ To ensure you are fully trained and authorised to sell finance and insurance products in line with FCA guidelines, treating the customer fairly
ā¢ To follow the brands āService core processā at all times
Ā Essential Skills/Experience:
ā¢ Experience of working in a similar Aftersales/Service role
ā¢ Excellent customer satisfaction skills
ā¢ Confident communication skills
ā¢ Compliance (experience of working within a regulatory/process orientated environment)
ā¢ Organisation skills and being able to manage customer appointments.
ā¢ Ability to show initiative and actively follow up and prospect customers to maximise every aftersales opportunity.
WhatĀ our client canĀ offer you?
ā¢ Fantastic team environment
ā¢ Career development and progression opportunities
ā¢ Family run business where you will be a valued employee
Full company details available on application. Apply now with your full CV to Sharron at WeRecruit Auto Ltd quoting job reference ST1626
Service Advisor - Customer Service - Trainee Service Advisor - Aftersales Advisor - Service Bookings - Service Administrator- Ā Automotive - Motor Industry - Chichester - West Sussex - South of England - Bognor Regis - Portsmouth - Havant - South Coast
Full Time - Permanent - Job
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Should your skills and experience match what our client is looking for, we will contact you before proceeding with your application, either via phone or e-mail initially. Unfortunately we are unable to contact all applicants due to the volume of applications so if you do not hear from us within 5 working days please assume you have been unsuccessful on this occasion. If you have relevant industry experience we may store your details for future opportunities.
