IT Support Manager

Candidate Source Ltd

Posted 9 hours ago, valid for 23 days

Chichester, West Sussex PO19 1PX, England

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

An IT support company in Chichester is looking for an IT Support Manager to oversee a team of service desk engineers.
The role involves ensuring adherence to best practices, managing daily team needs, and meeting KPIs.
Candidates should have extensive experience as a Service Desk Manager and have previously managed teams of 5 or more employees.
The salary for this position ranges from £30,000 to £35,000, depending on experience, along with additional benefits.
Applicants must not be overseas candidates as visa applications will not be considered.

A successful IT support company in Chichester is seeking an IT Support Manager to lead an IT support team. With the opportunity to work with clients across Hampshire and Sussex, each day presents unique challenges and opportunities for growth!THE JOB:Overall, you will be responsible for a team of service desk engineers, ensuring procedures and best practices are followed and managing the team members' day-to-day needs. This includes:

Supervision of the team whilst maintaining a hands-on approach to incident management
Completing reports
Ensure team and business level KPIs are met
Analyse workloads against resources to maintain desk coverage and service levels
Pro-actively undertake call analysis
Provide performance appraisals and objective setting.

KEY SKILLS & EXPERIENCE:

Extensive Service desk Manager experience
Previous experience managing a team of 5+ employees
Technical understanding of system, network and server-level problems
The ability to motivate and inspire a team, and embrace new ideas and challenges

SALARY & BENEFITS:

£30,000 - £35,000, dependent on experience
20 days holiday + public holidays
Pension
Cycle to work scheme
Free onsite parking
Company laptop, phone, and accessories

Please apply today by sending your CV.No overseas applicants, please; visa applications will not be considered.Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.

Apply now in a few quick clicks

IT Support Manager

Document Controller

SCCM and Intune Consultant

Site Manager