Key Responsibilities

Project Handover & Onboarding

Receive and manage project handovers from the sales team, including but not limited to penetration tests, IR, MDR, CE, CE+ engagements.
Set up customers onplatform and conduct onboarding calls.
Ensure customers receive clear next steps and guidance for their projects.
Provide customer support for project updates.

Project Coordination & Administration

Manage project admin, ensuring all deals have associated projects and are moved through the pipeline stages correctly.
Set up loop pages for penetration tests to showcase key testing information.
Create and maintain SharePoint folders for project documentation.
Keep thecalendar up to date with critical project dates and deadlines.
Provide regular project updates to the sales team, customers, and partners at key milestones.

Operational Efficiency & Data Management

Log and track project data to support operations strategies, ensuring streamlined processes and identifying roadblocks.
Capture essential project metrics, including time spent and staff utilisation, to optimise resource allocation.
Collaborate with internal teams to improve workflows and enhance efficiency in project delivery.

Required Skills & Experience

Proven experience in project management, preferably within cybersecurity, technology, or a related field.
Strong organisational and multitasking skills, with the ability to manage multiple projects simultaneously.
Excellent communication skills, both written and verbal, for effective coordination with stakeholders.
Proficiency in HubSpot, project management tools, and Microsoft Office (including SharePoint).
Experience in client relationship management.
Analytical mindset with the ability to track, analyse, and report on project data.
Problem-solving abilities to identify bottlenecks and enhance operational processes.

Preferred Qualifications

Cyber Security Project Manager

Site Manager