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- Retain Healthcare is an outcome focused provider of services, we will support you to achieve your career outcomes in a supportive and flexible way.
- Pension
- Bonus Potential
- Blue light card
- Lifestyle Card
- Lease car scheme available
- Employee assistance program
- Your Birthday off
- To ensure you support the branch to continues to grow and develop its well established homecare services.
- To ensure you hit your KPI, covering areas such as the recruitment of new staff, number of packages taken on and the development of our privet funding customer base.
- Ensure that you create travel effective rotas in advance and that customers have a consistent high-quality service from people they know.
- Ensure you Keep effective relationships with the staff, have an understanding of their work requirements. Ensure the team roster effectively, skill matching to specific needs are managed effectively.
- Report and record any safeguarding concerns to the Registered Manager.
- Attend training and expand your personal development, you will need to have the ability to use reflective practice and that learning logs are completed so that lessons can be learnt and improve overall service delivery for the branch
- Meet and exceed realistic KPI’s & targets
- Always Strive for outstanding, ensuring our customers are looked after ‘there problem is our problem’ approach
- Ensure there is appropriate staffing levels to ensure capacity.
- Monitor sickness and absence of staff and work with staff to improve where their attendance is below the expected standard.
- You will need to ensure that the homecare service works in an outcome focus way that is person centred to the individual customer. Ensuing that support plans a written to a high standard and that risk assessments are carried out and reviewed in line with the company’s policy. Mentoring to staff responsible for care plans and risk assessments on how this should be carried out.
- Interview care and support staff and book them onto training.
