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  4. 1st/2nd Line Service Desk, AD, JIRA, Windows

1st/2nd Line Service Desk, AD, JIRA, Windows

Sanderson
Posted 12 hours ago, valid for 19 days
Location

Chippenham, Wiltshire SN14 6LJ, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • An IT Support Analyst is needed for a leading business in Chippenham, focusing on 1st/2nd Line Service Desk and Desktop Support.
  • The ideal candidate should have experience in Desktop or Service Desk Support, with strong customer service skills and teamwork abilities.
  • This position begins fully on-site, with the potential for remote work later in the assignment.
  • Candidates must have experience with M365, Windows 11, Active Directory, and JIRA, as well as skills in processing support tickets and troubleshooting software issues.
  • The role is offered through an umbrella company, and a specific salary range was not provided, but relevant experience is essential.

1st/2nd Line Service Desk, Desktop Support, M365, Win 11, AD, JIRA

IT Support Analyst required for a leading business based in Chippenham.

The successful candidate will have a background in 1st & 2nd line Desktop or Service Desk Support with excellent customer skills and ability to work well in a team.

This role will start fully on site with the ability to work from home later in the assignment.

Engagement is via umbrella company only.

Skills and experience required:-

  • Processing support tickets and triage
  • M365
  • Win 11
  • Active Directory
  • Joiners/leavers account creation/deletion
  • Troubleshoot software issues
  • Knowledge of JIRA essential
  • Applicaiotn Support

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

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