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1st/2nd Line Service Desk, IT Coordinator, AD, Windows

Sanderson
Posted 5 days ago, valid for a month
Location

Chippenham, Wiltshire SN14 6LJ, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A leading business in Chippenham is seeking a 1st/2nd Line Service Desk & IT Coordinator with experience in Desktop Support, M365, Windows 11, Active Directory, and JIRA.
  • The ideal candidate should possess a background in 1st and 2nd line Desktop or Service Desk Support, demonstrating excellent customer service skills and teamwork abilities.
  • This role involves triaging, coordinating, and troubleshooting 1st/2nd line issues, starting fully on-site with potential for remote work later.
  • The position requires engagement through an umbrella company only, and candidates should have experience processing support tickets and troubleshooting software issues.
  • Salary details are not provided, but relevant experience in the required areas is essential for consideration.

1st/2nd Line Service Desk & IT coordinator, Desktop Support, M365, Win 11, AD, JIRA

IT Support Analyst required for a leading business based in Chippenham.

The successful candidate will have a background in 1st & 2nd line Desktop or Service Desk Support with excellent customer skills and ability to work well in a team.

A combination of triage, coordination and 1st/2nd line troubleshooting.

This role will start fully on site with the ability to work from home later in the assignment.

Engagement is via umbrella company only.

Skills and experience required:-

  • Processing support tickets and triage
  • M365
  • Win 11
  • Active Directory
  • Joiners/leavers account creation/deletion
  • Troubleshoot software issues
  • Knowledge of JIRA desirable
  • Application Support

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

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