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1st Line Support Analyst
Onsite in Chippenham 5 days per week
Salary - £26,000 to £32,000
Our client is seeking a Service Desk Analyst who is not only technically knowledgeable but also possesses excellent customer service skills. This role requires an individual who thrives in a fast-paced environment, can adapt to changing circumstances, and has a keen eye for problem-solving. The successful candidate will be part of a dynamic team, providing top-notch technical support while maintaining a customer-focused attitude.
What you bring:
- Ability to prioritise variable workload and know when to escalate a problem appropriately
- Excellent interpersonal and communication skills, both verbally and written
- Good knowledge of service management toolsets like ServiceNow and ITIL
- Proven experience & understanding of IT infrastructure, desktop and business applications
- Administration of Active Directory, End User Devices, Office 365 and Business Applications
- Technical knowledge to encompass all versions of MS Windows, Basic TCP/IP Networking and Citrix
What's next:
Ready to take the next step in your career? Apply now for this exciting opportunity!
Apply today by clicking on the link!
Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
