Back to search
Role: Customer Solutions Design Specialist
Location: Bristol/Chippenham - hybrid
Duration: 6 Months
Day rate: 607 inside IR35
SC clearance required
Role Description:
As a customer solutions design specialist in our UK Secure Design practice, you will be working as a trusted industry partner to our defence customer and cross-functionally supporting internal business units (Sales, Business, Technology, Security and Operations), key stakeholders and externally facing third party technology providers as part of and reporting into the practice manager.
Underpinned by using robust ICT framework architecture, security principles, methodologies, industry best practices, and customer compliance polices. You will Independently execute a range of workstreams in the creation of end-to-end Unified Communication and Collaboration technical designs. Ensuring that business requirements are successful translated into deliverable solutions, which meet customer needs whilst considering the impact of those solutions on all technical and business areas.
You will be part of an industry leading UK Secure Design team working closely with other architects, designers, technology experts, business managers and business analysts. Where you will bring your expertise and diverse experience to each challenge ensuring successful solution delivery across a vast variation in highly sensitive and unique opportunities and projects.
You'll have the following skills & experience
- Hold UKSV SC or Developed Vetting clearance.
- Comprehensive knowledge and experience of on premise and cloud unified
- communication technology architecture disciplines:
o Fixed voice telecommunications (PBX, carrier class VoIP/IPT and SIP)
o Video conferencing
o Enterprise mobility (4-5G, EMM, MDM)
o PaaS, SaaS Unified and telecommunications solutions
- Comprehensive knowledge and experience of telecommunication vendor technologies, solutions, and products (i.e., Cisco, Juniper, Ericsson, Nokia, F5 and Palo Alto).
- Comprehensive knowledge and hands on experience in designing, configuring, testing, and commissioning complex unified communication technologies.
- Preferably have the following professional training and/or accreditations
o Cisco technologies (CCNP Collaboration)
o Ribbon technologies (SBC-ISP)
o Blackberry technologies (BSIP)
o VMware technologies (VCP-EUC)
- and any one of these:
o Avaya technologies (ACIS)
o Atos technologies (STI)
o VMware technologies (VCTA)
o Any other industry COTS unified communication technologies
- Proven commercial awareness to ensure CAPEX/OPEX costings of a proposed changed meets customer requirements.
- Experience of identifying risks, impact, mitigation, and problem-solving in complex unified communication solutions.
- Experienced in communicating complex unified communication technologies to key stakeholders with varying technical knowledge.
- Experienced in working within highly sensitive (T3) HM Government departments or agencies environments.
- Preferably working knowledge and experience in HMG MoD compliance and security policies.
- Self-starter who can work independently with minimal support and guidance.
