Are you a highly motivated individual with a knack for multitasking and coordination? We’re searching for an organised and enthusiastic Resource Co-ordinator to join a fast-paced and dynamic sales team. This is your opportunity to be part of a supportive and fun culture where collaboration and excellence drive success.
About the Role:
As a Resource Co-ordinator, you will work closely with experienced sales and delivery teams, coordinating the smooth and effective delivery of services. You’ll be responsible for managing processes, scheduling resources, and ensuring projects are executed seamlessly from start to finish.
Key Responsibilities:
- Collaborate with sales and delivery teams to ensure the smooth running of the delivery process.
- Plan, commence, execute, and oversee assigned projects, ensuring all deliverables meet the agreed statement of works.
- Schedule engineering resources to meet project deadlines.
- Act as the primary communication link between the company, customers, and the delivery team, providing project documentation and updates.
- Ensure the change process is followed, and manage project escalations to achieve successful outcomes.
- Gather feedback on completed work and identify follow-on opportunities for account managers.
- Maintain service-related documentation, ensuring it is up-to-date and organised.
About You:
We’re looking for a self-motivated individual who thrives in a busy environment and enjoys a challenge.
- A positive, can-do attitude with a willingness to learn.
- Exceptional communication and organisational skills.
- A team-oriented mindset with the ability to build strong relationships.
- The capability to remain focused and adaptable in a fast-paced setting.
- An understanding of B2B processes and MSP environments is desirable but not essential.
What's on offer:
- Hybrid Working: 3 days in the office and up to 2 days remote (post 3-month probation).
- Culture: A supportive, social, and hardworking environment with regular events and incentives.
- Technology: Access to top-of-the-range equipment for both office and home working.
- Perks: Exciting incentives including holidays, vouchers, lunches, and spot prizes.
- Healthcare: Subsidised health and medical benefits.
- Annual Leave: 25 days plus bank holidays, with the option for an additional 2 weeks unpaid leave.
Experience Required:
- A proven track record of 2+ years in a similar role.
- Experience in a B2B environment or MSP setting is advantageous but not essential.
- Experience of working in a sales based enviroment.
If you’re looking for an opportunity to join a vibrant and ambitious team, we’d love to hear from you. Apply now and take the next step in your career!