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Do you have a corporate background embedded in customer services? Ideally from a services sector, you will have led and developed market-leading customer service teams in the proactive development of solutions.
Our client is a major success story in their field and part of a large group. It services from the very niche to household corporate names across various sectors. They manage critical parts of their client's logistics and supply chain operation, and as such, are a key service partner in ensuring their customer deliver their promises 24/7.
Part of their operation sees them via a dedicated team, deliver a unique customer service operation which is continually looking to evolve in its capabilities, through innovation, key service providers, developing proactive client solutions, and leveraging technology.
You will have a demonstrable background in people management, having led successful customer service teams, and critically understand logistics. You will also know how to build effective senior key stakeholder relationships.
