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Trainee Service Technician
Chippenham
Permanent
Full Time
Salary - Negotiable dependant on experience
Monday - Friday and every other Saturday
Minimum requirement NVQ level 2 or 3 in vehicle maintenance.
We are currently recruiting for a Trainee Service Technician to join our client based in their Chippenham branch.
Key Responsibilities :
- Through the use of diagnostic equipment and a systematic approach, ensure vehicle faults are diagnosed and rectified. Meet with customers to identify and clearly understand problems as and when required.
- Ensure full understanding of latest technology introduced on the vehicle range and how to diagnose and repair faults on them.
- Carry out diagnosis, repairs and servicing to the highest standards and to the appropriate specification.
- Ensure all work is carried out observing safe working practices of self and others.
- Liaise and seek advice from colleagues and supervisors in situations that are over and above work specified.
- Check level and quality of work through use of diagnostic equipment and road testing vehicles after work has been carried out. Liaise with Service Advisor when required.
- Complete relevant service documentation (Job sheets, PDIs, service reports) in line with HSO, warranty and requirements.
- Ensure that workshop housekeeping standards are maintained at all times including the use of special and personal tools.
- Work with other workshop and colleagues to provide excellent customer service. Share best practice when appropriate.
- Accurately complete job cards and DISS reports, including any written descriptions of faults found or repairs completed.
- Communication
- Customer Focus
- Analytical Ability
- Effecting Control
- Relationship Building
- Technical Ability
- Commercial Awareness
- Brand Alignment
Key Competencies:
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