Service Technician - Trainee

Service Technician - Trainee

Chippenham

Permanent

Full Time

Salary - Negotiable dependant on experience

Monday - Friday and every other Saturday

Minimum requirement NVQ level 2 or 3 in vehicle maintenance.

We are currently recruiting for a Trainee Service Technician to join our client based in their Chippenham branch.

Key Responsibilities :

• Through the use of diagnostic equipment and a systematic approach, ensure vehicle faults are diagnosed and rectified. Meet with customers to identify and clearly understand problems as and when required.
• Ensure full understanding of latest technology introduced on the vehicle range and how to diagnose and repair faults on them.
• Carry out diagnosis, repairs and servicing to the highest standards and to the appropriate specification.
• Ensure all work is carried out observing safe working practices of self and others.
• Liaise and seek advice from colleagues and supervisors in situations that are over and above work specified.
• Check level and quality of work through use of diagnostic equipment and road testing vehicles after work has been carried out. Liaise with Service Advisor when required.
• Complete relevant service documentation (Job sheets, PDIs, service reports) in line with HSO, warranty and requirements.
• Ensure that workshop housekeeping standards are maintained at all times including the use of special and personal tools.
• Work with other workshop and colleagues to provide excellent customer service. Share best practice when appropriate.
• Accurately complete job cards and DISS reports, including any written descriptions of faults found or repairs completed.
• Communication
• Customer Focus
• Analytical Ability
• Effecting Control
• Relationship Building
• Technical Ability
• Commercial Awareness
• Brand Alignment

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