Senior Volunteering & Community Officer

We are looking for a Senior Volunteering & Community Officer to join our Volunteering & Community Team across the Bath Portfolio. If you understand volunteering processes and practices and are good at talking to and working with a wide variety of people, this will be a great role for you.

This is a part time post working 3 days (22.5 hours) per week and is offered on a fixed term contract of 15 months, starting in January 2025.

If you have any questions, please contact Hannah Kemp (Volunteering and Community Manager) .uk.

The post is made possible with The National Lottery Heritage Fund. Thanks to National Lottery players, we have been able to offer this opportunity to join our Volunteering and Community team.

You will be responsible for supporting volunteers across the National Trust Bath properties, which include Dyrham Park, Prior Park Landscape Garden, Bath Assembly Rooms, Bath Skyline and Bathampton Meadows.

Reporting to the Volunteering & Community Manager and line managing the Volunteering & Community Officer, you will be a crucial part of this small, hardworking team.

You will be based in an office at Dyrham Park but will travel around the other properties to work with the staff and volunteer teams. This can be flexible, but you’ll need a way to travel as Dyrham Park is not accessible by public transport.

This role will include some evening and weekend work (seasonal volunteer social events, for example), and some work off property within the local community. 

Working predominantly with volunteer managers and volunteers, you will focus on delivering this year’s volunteer strategy, helping to shape and deliver next year’s strategy, and supporting light-touch community engagement.

As our Senior Volunteering & Community Officer you will manage the Volunteering & Community Officer and support Volunteer Managers to ensure volunteer processes run smoothly, including recruitment, database management, rewards and recognition, training and support. You will meet regularly with volunteer representatives, manage volunteer social events and lead listening sessions.

You will support community organisations to visit our properties, attend local fairs and festivals to talk about our work, and provide talks and tours for local groups.

Helping to make our National Trust properties attractive and accessible to different audiences and ensuring the experience of volunteering with us is positive, flexible and inclusive are the core components of this role.

We’re interested in someone who enjoys working with others but is able to use their own initiative, is enthusiastic and good at getting people involved.

We'd love to hear from you if you have the following: 

• Enthusiasm about the benefits of volunteering
• Knowledge about good practice in volunteer management
• Organisational and planning skills, with good attention to detail 
• Communication skills 
• Good at listening, talking to and getting on with all kinds of people
• Comfortable and confident with IT such as emails, spreadsheets, databases, etc.

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

•Substantial pension scheme of up to 10% basic salary

•Free entry to National Trust places for you, a guest and your children (under 18)

•Rental deposit loan scheme

•Season ticket loan

•EV car lease scheme 

•Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

•Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

•Flexible working whenever possible

•Employee assistance programme

•Free parking at most Trust places

Click here to find out more about the benefits we offer to support you.