- Provide general administrative support, including answering phones, managing emails, and handling incoming mail.
- Organise claims files, update records accurately and in a timely manner, and manage own work load, with ever changing priorities.
- Assist with scheduling, meeting preparation, and data entry throughout customer claims journey.
- Support various departments with ad-hoc administrative tasks as needed.
- Strong organisational skills and high attention to detail.
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Ability to pick up systems and learn a new CRM
- Excellent communication skills and a positive, proactive attitude.
- Ability to work independently and manage your own time effectively.