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We are recruiting for a sales executive to join a retail trade merchants who provide a wide range of commercial & business goods across a wide array of sectors. As a primary sales executive, you will be joining an established & collaborative team across department to manage and serve high-volume intakes of client needs. The role will be responsible for sourcing & building a pipeline of new & warm customs into business revenue.
Client Details
The client we are currently representing operates & supply across a wide variety of sectors from private, public, governmental, education, healthcare, & industrial. They provide a range of retail trade merchant goods that are fitted & installed dependant on clientele needs. The services & products they provide are tailored per individual request & are supplied to a high degree of standard.
Description
Key responsibilities will consist of:
- Managing a high volume of inbound calls and converting them into sales.
- When necessary, discover leads and conduct pre-qualification.
- Professional in a business-like manner, aiding account managers in compiling campaign data for reporting purposes.
- Update and maintain customer records in the company database.
- Cross-selling products whenever possible.
- Keep pertinent data updated according to agreed-upon call, contact, and quality targets each day.
- Minute logging.
- Quantify and achieve a minimum number of meetings daily.
- Act on decision-maker activities and incoming prospect/lead sheets to secure appointments and drive sales.
- Completing various ad hoc sales and service administrative tasks as needed.
- Responding to customer queries promptly and offering clear, concise advice.
- Preparing sales quotations efficiently.
- Making outbound calls to customers from the quote pipeline.
- Providing customers with advice and assisting them in placing orders.
- Handling inquiries through Live Chat and emails.
- Managing your inquiry pipeline to maximize opportunities for sales conversions.
Profile
The successful candidate will have:
- Excellent verbal and written communication skills
- Proficiency in using database software.
- Ability to work well in fast-paced high-volume environment.
- Ability to work well in a team.
- Strong problem-solving skills.
- Strong negotiation skills
- Experience in managing a customer pipeline
- Confidence, ambition, and a desire to succeed
- A commercial mindset
- Confident personality with a can-do attitude
- A customer-focused approach.
Job Offer
Contract & benefits:
- 33 days annual leave
- Starting salary of £28000 basic pay
- Annual pay reviews
- Uncapped commission (expected OTE 42k+)
- Flexible shift patterns & additional overtime opportunities
- Enhanced maternity & paternity pay
- Company sick pay
- Holiday sell & buyback
- Birthday off
