We are working in partnership with a successful and growing business in Oxford who are recruiting for a Customer Support Advisor to join their team on a temporary until December 2024.
As the Customer Support Advisor, you will be responsible for calling customers to explain the processes associated with the service and answer any questions.
Key responsibilities will include:
. Make a number of outbound calls per day to suppliers to explain the purpose of your call and follow up with the relevant documentation
. Provide accurate information to customers to explain the benefits of the service and guide them through the process
. Build and maintain strong relationships with customers throughout the onboarding process
. Accurately log all contact with customers and ensure follow-up calls are scheduled
. Work closely with your team and participate in team meetings
. We are looking for a confident, motivated and enthusiastic individual who is keen to learn!
If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection Statement.
For more information and to apply, get in touch with our Oxford branch or click 'Apply Now' to submit your application.
We wish you the best of luck in your job search!
Back to searchCustomer Support Advisor
The Recruitment Group
Posted 13 hours ago, valid for 4 days
Chorley, Lancashire PR72SY, England
£24,000 - £25,000 per annum
Full Time
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Sonic Summary
- A growing business in Oxford is seeking a Customer Support Advisor for a temporary role until December 2024.
- The position involves making outbound calls to customers, explaining service processes, and answering inquiries.
- Key responsibilities include providing accurate information, building relationships with customers, and logging all interactions.
- Candidates should be confident, motivated, and enthusiastic, with a willingness to learn.
- The salary for this position is not specified, but applicants are advised to contact the Oxford branch for more details and to apply.
