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Complaints Handler

Eden Brown
Posted 5 days ago, valid for 17 days
Location

Chorley, Lancashire PR72SY, England

Salary

£17 - £19 per hour

Contract type

Part Time

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Sonic Summary

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  • Eden Brown is looking for a Customer Complaints Handler for a 3-month temporary contract in Lancashire, with the possibility of becoming permanent.
  • The role may offer hybrid working options depending on the candidate's experience.
  • Key responsibilities include managing customer complaints, drafting acknowledgment letters, and communicating with tenants.
  • Candidates must possess strong written communication skills and be proficient in Excel, along with a passion for customer service.
  • Salary details are not specified, but applicants should meet the required experience criteria to be considered.

Eden Brown are seeking a highly efficient Customer Complaints Handler on a 3 month temporary contract situated in Lancashire

There is a real option for the role to become permanent

The option of hybrid will depend on your experience. However, there will be a flexible approach

Duties will include:

- Fully managing customer complaints

- Drawing up acknowledgement letters

- Speaking and liaising with tenants

It is vital that you have detailed written experience and to a high quality. You should also be more than competent on XL

Interested candidates must have a passion for dealing with customers

Only apply if the above criteria matches your experience and expectation

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.

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