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Complaints Officer

Eden Brown
Posted 4 days ago, valid for 3 days
Location

Chorley, Lancashire PR72SY, England

Salary

£17 - £19 per hour

Contract type

Part Time

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Sonic Summary

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  • Eden Brown is looking for a Customer Complaints Officer for a 3-month temporary contract in Lancashire, with a possibility of the role becoming permanent.
  • The position may offer a hybrid work option, depending on the candidate's experience, and will have a flexible approach to work arrangements.
  • Key responsibilities include managing customer complaints, drafting acknowledgment letters, and communicating with tenants.
  • Candidates must have strong written communication skills and be proficient in Excel, along with a passion for customer service.
  • The role requires relevant experience and offers a competitive salary, although specific salary details have not been disclosed.

Eden Brown are seeking a highly efficient Customer Complaints Officer on a 3 month temporary contract situated in Lancashire

There is a real option for the role to become permanent

The option of hybrid will depend on your experience. However, there will be a flexible approach

Duties will include:

- Fully managing customer complaints

- Drawing up acknowledgement letters

- Speaking and liaising with tenants

It is vital that you have detailed written experience and to a high quality. You should also be more than competent on XL

Interested candidates must have a passion for dealing with customers

Only apply if the above criteria matches your experience and expectation

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.

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