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Your new companyJoin a dynamic and forward-thinking retail organisation, based in Chorley, where your contributions will directly impact the efficiency and success of the operations. This company is committed to fostering a collaborative and innovative work environment that values each team member's input and growth. Due to company growth, they are seeking an experienced and proactive Customer Service Administrator to join the team. Your new job
- As a Customer Service Administrator, you will play a crucial role in supporting the customer service and sales team.
- Working collaboratively across multiple departments, dealing with customer queries and actioning efficiently.
- Excellent communication skills, both written and verbal.
- You will also handle diary management, meeting arrangements and expense requests.
- Assist with any additional project administration support as and when required.
What you'll need to succeed
- Previous experience within Administration or Customer Service Administration is required.
- Proficiency in Excel, Microsoft Packages, in-house and CRM systems.
- Strong communication skills, both over the phone and in writing, are crucial.
- You should be able to organise and prioritise tasks effectively, remain calm under pressure, and maintain attention to detail.
- Flexibility and a positive attitude towards change will help you thrive in this role.
What you'll get in return
- In return, you will receive a competitive salary and the opportunity to work in a supportive and dynamic environment.
- We offer flexible working hours, with a standard work week of 37.5 hours, Monday to Friday, from 9am-5pm, including an unpaid hour for lunch.
- You will be part of a team that values growth, improvement, and collaboration, and you will have the chance to make a significant impact on our operations.
What to do now If you are ready to take on this exciting challenge and contribute to our success, we would love to hear from you. Apply now to join our team as an Customer Service Administrator in Chorley.
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