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Company Overview:
The company was established by two experts in the ECO and technology space to deliver top-notch software and services in the ECO, Retrofit, and renewables sectors. They provide UK customers with seamless, efficient, risk-free, and compliant solutions for energy efficiency projects. With ambitious growth plans, this is an exciting time to join them and help achieve their goals.
Our Team and Culture:
With a team of 40+ members they're in a period of rapid growth. They’re passionate, ambitious, and always looking for innovative ways to solve industry challenges. They value a supportive culture, listen to our team, and prioritize finding the right people who share our values.
They offer high autonomy in every role and many career growth opportunities as they continue to expand.
About the Operations Manager Role:
The Operations Manager will ensure high-quality, compliant delivery of retrofit projects while enhancing operational efficiency and team performance.
Key Responsibilities:
- Project Delivery: Lead multiple high-volume retrofit projects, ensuring on-time, budget-compliant, and high-quality outcomes. Maintain regulatory compliance, manage tenders, and ensure cost-effective delivery.
- Operational Efficiency: Streamline workflows and processes, implement improvements (Lean, Six Sigma), and use data analytics to optimize operations.
- Strategic Leadership: Develop and execute a retrofit strategy aligned with company goals, seeking new opportunities for growth and service enhancement.
- Budget and Performance Management: Oversee budgets, monitor costs, and track performance to meet financial targets and optimize profitability.
- Team Leadership: Recruit, mentor, and lead a team of Retrofit Coordinators, Designers, and Support Staff, fostering a high-performance culture.
- Stakeholder and Contract Management: Serve as the main contact for clients and contractors, negotiate contracts, and ensure alignment with project goals.
- Compliance and Risk Management: Ensure all activities meet regulatory standards, managing risks and implementing mitigation strategies as needed.
Ideal Candidate Profile:
Essential:
- Experience managing cross-functional teams and large-scale projects with an eye on cost, compliance, and timelines.
- Strong commercial acumen, including budgeting, pricing, and contract management.
- Skilled in navigating regulated, compliance-focused industries.
- Excellent communication skills for technical and non-technical audiences.
- Deep experience in energy efficiency and retrofit.
Nice to Have:
- Background in continuous improvement (Lean, Six Sigma) for high-efficiency environments.
- Knowledge of UK building regulations related to energy efficiency and retrofit (e.g., PAS 2030/2035).
The Perfect Fit Will Be:
- A team player with a can-do attitude
- Results-driven and self-motivated
- Problem-solving, ambitious, and humble
Benefits:
- Flexible, hybrid work patterns
- 25 days holiday plus bank holidays, with additional holidays for length of service and a birthday off
- 8% pension contribution
- Healthcare Cash Plan
- Employee discount scheme
- Regular team events and socials
- Paid volunteering days
- Gym membership support
- Professional development support and career growth opportunities
This role offers a dynamic environment with a friendly, supportive team. We’re committed to helping you grow professionally in a culture that values innovation and excellence.
