Back to search
£45 - 55,000 +benefits + Career Progression and the chance "to make a difference"
Are you ready to join a major health tech provider?
Do you thrive in:
- improving Service Delivery,
- Improving processes within an agile environment,
- Improving and developing your support & delivery team members.
If you're passionate about Service delivery improvements. Then, We want to hear from you.
We're offering a hybrid role and a competitive package to attract the best talent. Would you like to join us?
You - Our ideal person has a SaaS OR On-Prem software or IT/Tech/software services background..
Your main focus will be to implement and drive the best-in-class Service Delivery to customers.
We can offer you:
An attractive salary and benefits package, with a base from £45-55,000.
Excellent career development opportunities.
Autonomy and room for initiative.
YourOverall Responsibilitieswill include:
Service Delivery & Operations
Leadership & Management
Change Management
Process Improvement & Reporting
Incident and Problem Management
Customer Centric Support & Relationship Management
Collaboration and Stakeholder Management
Is this YOU
Ideally, you would have already about 7+ years of Service Desk Management
ITIL
Degree in IT, OR equivalent
Managed Services, OR, Software Services
worked in Metrix measurements: SLA, FCR, CSAT, ATR, Change Management, Incident Management
Location: Chorley - and Hybrid is on offer if you're based in Lancashire/North West.
If you are interested in this position, please apply immediately for an informal interview.
