- Leading operations within the given category to ensure compliance with regulations
- Developing strategies to maintain a high level of standards for safety, efficiency and customer service
- Taking accountability for any certifications or operational requirements
- Managing stakeholder relationships, both internal and external
- Managing the operational budget, monitoring financial efficiency and ensuring that performance targets are achieved
- Motivating the operations teams to deliver high quality services and foster a culture of excellence
- Spearheading contingency planning and business continuity to ensure usual operations can be completed under emergency conditions
- Support strategic planning and decisions making
- Educated to degree level or equivalent
- Experience handling strategic leadership within a regulated operational environment
- Excellent financial acumen and exposure to managing costs
- Fantastic communication skills and stakeholder management
- Good leadership experience and management of a team
- Exposure to managing compliance and safety management systems