Call Centre Representative

Call Centre Representative, Christchurch, Temp, £23k

Are you a great communicator with a passion for customer service? Join a small team as a Call Centre Representative and help reconnect with lapsed customers. You will be connecting customers that have previously purchased products from the business and are aware of their products.

Responsibilities of a Call Centre Representative:

• Contact lapsed clients who have previously purchased products
• Build and maintain relationships with customers over the phone
• Understand customer needs and promote relevant products
• Record customer interactions and update the database

Benefits of a Call Centre Representative:

• Small, supportive team environment
• No cold calling—reach out only to existing customers
• Opportunities to earn a bonus once permanent
• FREE parking
• Monday to Friday, 9am-5pm

Requirements of a Call Centre Representative:

• Strong communication and rapport-building skills
• A positive attitude and excellent phone etiquette
• Ability to work independently and within a team

If you are available immediately have experience speaking to customers over the phone, please get in touch with Claire in the Commercial team today.

INDOFFHV