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Infrastructure Engineer

SER Limited
Posted 14 hours ago, valid for 16 days
Location

Cirencester, Gloucestershire GL7, England

Salary

£28,000 - £32,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The company has been providing Telephony Solutions, Cloud Based Solutions, and more for 10 years in the South West M4 Corridor area.
  • They are seeking an experienced Telecoms Infrastructure Engineer with a salary range of £28k - £32k depending on experience.
  • The role involves providing IT and Telecoms hardware and software support, as well as operating 1st, 2nd, and 3rd line support for SME customers.
  • Candidates should have experience in a 1st and 2nd line position, particularly in Telephony and IT, with knowledge of Gamma Horizon and Office 365 being essential.
  • This position offers a company van, 25 days holiday plus bank holidays, and a work schedule of 9AM – 5PM, Monday to Friday.

For 10 years now, we have been providing Telephony Solutions, Cloud Based Solutions, Security, Network, Mobile and Support Solutions to the South West M4 Corridor area. We feel a combination of core values, combined with wealth of experience gives us that edge on our competition, and we have formed partnerships with market leading network operators, carriers and IT vendors, enabling us to offer bespoke end to end solutions for your business’ IT and Comms requirements. To join our team and help expand us further, we are looking for an experienced Telecoms Infrastructure Engineer.

Telecoms Infrastructure Engineer

Cirencester

£28k - £32k D.O.E

Company Van when out on site

9AM – 5PM Monday to Friday

Office/Home/Field Based.

25 days holiday + bank holidays

As a Telecoms infrastructure engineer, you’d be responsible for the IT and Telecoms hardware and software support, whether that be across the area’s of, Telephony, Office 365, Cyber Security, Telecoms Hardware,  or Wifi

Key Responsibilities

Operating 1st, 2nd and 3rd line support, supporting our base of SME customers in any area needed.

Going out on customer sight when needed and resolving Hardware/Software issues.

Being the voice of the company, and speaking to customers on the phone and face to face when needed.

Experience Required:

Experience working in a 1st and 2nd line position, and experience working in Telephony and IT.

System experience including, Gamma Horizon, Office 365 is essential

Experience with Baracuda Cybersecurity preferred but not essential

Experience in installing and maintenance and Telecoms services – field based

If this role sounds like it could be of interest, please contact Beth on (phone number removed) / (url removed)

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