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Engineer Co-ordinator

Siamo Recruitment a division of Siamo Group
Posted 21 days ago, valid for 9 days
Location

Cirencester, Gloucestershire GL7, England

Salary

£25,000 - £27,500 per annum

Contract type

Full Time

Retirement Plan
Life Insurance

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Sonic Summary

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  • Siamo Recruitment is seeking an Engineer Co-ordinator for a growing firm in the security field, managing a portfolio of commercial properties.
  • The role requires previous experience in an administrative or customer service position, with a focus on managing customer relationships and scheduling internal engineers.
  • Candidates should possess excellent communication skills, attention to detail, and the ability to multitask and prioritize workload.
  • The position offers a salary of £30,000 and benefits including a hybrid working pattern, annual bonus scheme, and company pension.
  • To apply, candidates must have a full UK driving license and a desire for professional growth within a supportive company culture.
We here at Siamo Recruitment are working with a thriving firm, growing their client base and a specialist within the security field. Our client manages a large protfolio of commercial properties ensuring site safety is managed and effectively supported.

As the Engineer Co-ordinator you will effectively manage the customer and site requirements accompanied with the scheduling of internal engineers to support with queries. from a help point of view. Containing varied responsibilities for the hungry candidate to get stuck into this role.

If you're a confident communicator with an ability to provide a positive customer experience this is the position for you.

You will be effectively managing the relationships between our clients engineers and their customers. Effectively managing their workloads and scheduling based upon priority and clients requests.




What benefits do our client offer you?

  • Hybrid working pattern offering 3 days working from home
  • Annual Bonus Scheme
  • 20 day annual leave entitlementwith bank holidays
  • Life Insurance
  • Free onsite parking
  • Company pension scheme
  • Joining a fantastic company culture all working towards a joint goal

This Engineer Co-ordinator role will hold the below responsibilities:

  • Managing customer relationships arranging quotes and relationship management
  • Deal with inbound customer enquiries
  • The processing and action of work orders compiled by their clients
  • Managing a portfolio of clients requests and provide aftercare
  • Dealing with invoice queries and issuing customer invoices
  • General administration duties
  • Handling of complaints in accordance with the agreedescalation process

The ideal candidate for this Engineer Co-ordinatorrole will hold the exposure and skillsets below:

  • Previous exposure within an administrative or customerservice role is essential
  • Naturally a confident communicator with the ability to build secure relationships
  • A progressive and professional mindset with the want to grow
  • Previous experience with invoicing or customer queries would be advantageous
  • Excellent Attention to detail
  • Competent inMicrosoft office and outlook
  • Able to multitask and prioritise workload
  • Full UK Driving License

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.