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Our client, a luxury estate/retreat based in the Cotswolds, is looking for a Restaurant Manager to join their friendly and energetic restaurant team.
The team are incredibly important to whole business and play a vital part in delivering a first-class guest experience.
The key focus of the role will be to ensure a smooth running of day-to-day service while managing the restaurant Front of House team, to develop the business and promote the restaurant and maximise covers.
You must be positive and love interacting with guests. The business is a luxury brand and as such, they have a wide range of guests, so an easy rapport and great people skills are essential for this role.
About us
The operation is a restored historic Cotswold manor and farm. It is a family story where a passion for the land, food and entertaining, merges with a love of local heritage, beauty and conservation.
Working with the historic buildings and the farm that surrounds them, they have created a thoughtful place with love and attention lavished on every detail.
Benefits
- Exceedingly generous Service Charge and Gratuity bonuses paid monthly.
- Additional Holiday - All staff to have an extra day off on their birthday.
- Meals on Duty - All FOH departments (kitchens, FOH, Reception, housekeeping, spa) entitled to food on duty. This is served at 11am and 4.30pm daily.
- Employee assistance programme - designed specifically to assist hospitality people by providing specialist, independent and confidential advice, support and assistance.
- High quality and stylish uniforms provided.
- Free staff parking.
- 50% off food.
- Staff accommodation is offered at a rate of £100 Bed and Breakfast per room per night.
- Cookery School - All classes are £40 per person, available for you plus 1 guest.
- 50% discount on Spa Treatments.
- Recently renovated staff room with kitchenette, comfy sofas and entertainment.
- Beautiful Location with plenty of space to walk and relax during break times!
Knowledge & Experience
- Assist in ensuring the restaurant is running to an extremely high standard.
- Supervision, allocation and development of the restaurant Front of House team. Putting into practice excellent service standards, managing guest expectations and complaints.
- Liaising with Head Chef daily regarding the menu.
- Implementing high standards and excellent practice and being a role model for the restaurant team
- Liaising with reservations and reception to make sure the hotel residents have tables booked and are prioritised. Ensuring all special occasions and guest notes are communicated and executed.
- Manage bookings and ensuring maximum covers. Liaising with reservations team to make sure all non-residents are booked in correctly and minimise no-shows and incorrect bookings
- Staff training - to include service training, cross training in other areas, allergens, H&S
- Adding to and implementing all SOPS, ensuring all checklists and due diligence
- General administration to include daily reports, cash ups, Plan Day/rota management
- Managing the P&L and budgets
- Flexible work schedule includes weekends, evenings and bank holidays.
Job Type: Full-time
Pay: £42,000-£45,000 per year
Additional pay:
- Tips
Benefits:
- Additional leave
- Company pension
- Discounted or free food
- Employee discount
- Health & wellbeing programme
- On-site parking
- Referral programme
Schedule:
- Day shift
- Every weekend
- Night shift
Licence/Certification:
- Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
