Back to search
Casual Duty Officer
Tendring, Essex
Casual Contract
£14.60 per Hour
The Role
We are seeking a proactive and dedicated individual to manage and oversee the daily operations at the Council's Sports Facilities, ensuring the safety and well-being of both staff and customers while maintaining exceptional service standards. The Casual Duty Officer will be tasked with overseeing operations across three sports centres:
- Clacton Leisure Centre
- Dovercourt Bay Lifestyles
- Walton on the Naze Lifestyle
Key Responsibilities:
- Respond effectively to general customer queries and provide exceptional customer service at all times.
- Ensure sufficient staff coverage is in place to support scheduled activities and services, ensuring safety and efficiency.
- Supervise and manage staff, ensuring the smooth operation of daily activities.
- Serve as a key holder, assuming responsibility for the security of the premises, including buildings, equipment, and plant.
- Provide visible leadership, motivating staff to perform at high levels of efficiency and professionalism.
- Manage and maintain vending machines, ensuring they are stocked, clean, and in good working order.
- Oversee the operational aspects of the Pool Plant, ensuring compliance with required standards and maintaining accurate records. Perform routine and emergency maintenance as required.
- Undertake additional tasks as directed by the Centre Manager to support the smooth running of the facility.
Essential Qualifications and Experience:
- A minimum of GCSE qualifications (or equivalent) including English and Maths.
- A Level 2/3 qualification in Leadership or Management, or comparable experience gained through professional development.
- Depending on location, the following qualifications may be required:
- RLSS National Pool Lifeguard Qualification or other recognised equivalent.
- Pool Plant Operators Certificate or other relevant qualification.
- A full UK driving licence with access to a vehicle.
This is an exciting opportunity for an individual with a strong background in facility management to contribute to the operation of our sports facilities, ensuring a safe, efficient, and enjoyable experience for all users.
