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Job Title: Dynamics CE Functional Lead
Location:Clevedon, Somerset
Type of Employment Full time, Permanent position, Hybrid working 1-2 days in the office. For the right candidate remote work with less time in the office may be possible.
Responsible for: Developing solutions to improve the Hydro Dynamics CE implementation.
Competence & Qualifications:
- Experience in analysing and supporting IT business systems
- Understanding of business analysis methodologies
- Strong working knowledge of the operation and implementation/ deployment of Microsoft Dynamics CE (Customer Engagement)and Field Services solutions
- Strong familiarity with IT generally, including Microsoft Office applications and SQL database structures/capabilities.
- Project management skills (PRINCE II qualified desirable).
- Basic knowledge and understanding of Azure DevOps
- Java Script and C# experience preferred
Skills & Attributes:
- An effective communicator with good interpersonal skills.
- The ability to organise and encourage collaborative participation.
- Presentation ability.
- Written report writing capability.
- Working to deadlines.
Key Duties:
To contribute to the deployment and development of the Hydro ERP systems.
- Ensure the maintenance of a consistent ERP solution architecture.
- Develop and maintain working relationships with ERP stakeholders.
- Prioritise and clarify identified issues and areas of improvement.
- Translate To-Be business processes into Functional Specifications for development.
- Maintain the design documentation relating to software systems and enhancements.
- Support the design, build, test and implementation of software solutions.
- Produce training and support materials as required.
- Refine reporting requirements and work with BI Data Analysts to develop suitable solutions.
- To perform duties in accordance with all relevant legislation in particular the Health and Safety at Work Act.
- To apply requirements of BS EN ISO 9001 as appropriate within the areas of responsibility.
- Other duties which the company may reasonably require the individual to undertake.
