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A1 Jobs are recruiting for a Sales Administratorto join our client, a world class specialist in their field, a great opportunity to join a continuous growing business.
Roles and responsibilities
To co-ordinate customer sales enquiries and process customer orders through to delivery, ensuring customer satisfaction and promoting the Company in a professional manner.
Essential requirements:-
Higher Grade English, Nat 5 Maths (HNC in a business-related subject would be an advantage)
Microsoft Excel, Outlook and Word at intermediate level
Language skills an advantage (preferably French, German or Russian)
Strong administration skills
Duties:-
Prepare and send quotations from customer enquiries.
Negotiate delivery times relating to enquiry, close sale and receive order.
All sales order processing functions (input orders, acknowledge, maintain and invoice) including progressing of customer orders ensuring high standards of customer satisfaction.
Liaise with Sales Operations Planners and internal departments to co-ordinate orders.
Prepare export shipments, liaising with carriers and completing transport documents/ LOC documents when required.
Action customer queries and complaints ensuring they are dealt with in a professional and positive manner.
Sales administration support to Sales Operations Planners.
Time permitting, carry out other sales operation functions as required.
Experience in sales, experience as sales co-ordinator or in other administration position would be an advantage.
Demonstrate competency in the use of Microsoft Excel, Outlook and Word
Customer focused with great written and verbal communication skills.
Ability to multi-task whilst maintaining a high level of service ensuring agreed Company and Department standards are adhered to.
Product knowledge and application of contractual terms and conditions
Ability to translate customer specifications.
Able to meet deadlines and to plan and prioritise workload.
Ability to utilise and determine manual / computer price level within specified parameter.
