Operations Co-Ordinator

Position: Operations Co-ordinatorLocation: Clydebank, office based.Hours: Monday - Thursday, working 8am-5pm and Fridays 8am-12pmAbout the RoleWe are working with a large private sector company looking to add a dynamic Operations Co-Ordinator to their team. In this role, you will be at the forefront of customer interactions, ensuring a seamless process from enquiry to delivery. You'll have the opportunity to make a significant impact by coordinating sales orders, preparing export shipments, and maintaining high standards of customer satisfaction.Principal Tasks-Prepare and Send Quotations: Respond to customer enquiries with accurate quotation-Negotiate and Close Sales: Collaborate with customers to negotiate delivery times, close sales, and process orders.-Sales Order Processing: Input, acknowledge, maintain, and invoice sales orders, ensuring timely and accurate delivery.-Liaise with Internal Teams: Work closely with Sales Operations Planners and other departments to coordinate orders.-Prepare Export Shipments: Manage export shipments, liaise with carriers, and complete necessary transport documents.-Customer Query Resolution: Address and resolve customer queries and complaints professionally.-Sales Administration Support: Assist Sales Operations Planners with various administrative tasks.-Additional Sales Operations: Support other sales operations functions as needed.Principal Skills and Experience- Sales Experience: Previous experience as a sales co-ordinator is preferred.- Microsoft Office Proficiency: Competent in Microsoft Excel, Outlook, and Word.- Customer Focused: Strong written and verbal communication skills, with a customer-centric approach.- Multi-tasking Ability: Capable of managing multiple tasks while maintaining high service standards.- Product Knowledge: Understanding of product specifications and contractual terms and conditions.- Deadline Oriented: Ability to meet deadlines and prioritise workload effectively.- Pricing Skills: Ability to determine and utilise manual/computer price levels within specified parameters.Essential RequirementsEducational Qualifications: Higher Grade English, Nat 5 Maths (HNC in a business-related subject is an advantage).Microsoft Office Skills: Intermediate level proficiency in Excel, Outlook, and Word.Language Skills: Proficiency in French, German, or Russian is a plus.Strong Administration Skills: Demonstrated ability in administrative tasks.What's in it for you ?-This role comes with a salary of £25,335 and a flexible approach to working hours.-Other benefits include attendance bonus and life insurance.-Free on site car parking available.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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