Sales Co-ordinator

Sales Administration Co-ordinator

A1 Jobs are recruiting for a Sales Co-ordinator to join our client, a world class specialist in their field, a great opportunity to join a continuous growing business.

Roles and responsibilities

To co-ordinate customer sales enquiries and process customer orders through to delivery, ensuring customer satisfaction and promoting the Company in a professional manner.

Essential requirements

• Higher Grade English, Nat 5 Maths (HNC in a business-related subject would be an advantage)
• Microsoft Excel, Outlook and Word at intermediate level
• Language skills an advantage (preferably French, German or Russian)
• Strong administration skills

Duties

• Prepare and send quotations from customer enquiries.
• Negotiate delivery times relating to enquiry, close sale and receive order.
• All sales order processing functions (input orders, acknowledge, maintain and invoice) including progressing of customer orders ensuring high standards of customer satisfaction.
• Liaise with Sales Operations Planners and internal departments to co-ordinate orders.
• Prepare export shipments, liaising with carriers and completing transport documents/ LOC documents when required.
• Action customer queries and complaints ensuring they are dealt with in a professional and positive manner.
• Sales administration support to Sales Operations Planners.
• Time permitting, carry out other sales operation functions as required.
• Experience in sales, experience as sales co-ordinator or in other administration position would be an advantage.
• Demonstrate competency in the use of Microsoft Excel, Outlook and Word
• Customer focused with great written and verbal communication skills.
• Ability to multi-task whilst maintaining a high level of service ensuring agreed Company and Department standards are adhered to.
• Product knowledge and application of contractual terms and conditions
• Ability to translate customer specifications.
• Able to meet deadlines and to plan and prioritise workload.
• Ability to utilise and determine manual / computer price level within specified parameter.