- Diligently review maintenance repair cost estimates, raise and authorise purchase orders to external vendors
- Support with maintenance issues involving both customers and vendors
- Liaise with OEM technical service depts and support with in-depth fault diagnosis
- Assist with arranging and managing 3rd party work on premisesÂ
- Assist with parts sourcing, procurement and ordering
- Analyse and identify any warranty situations and review data for fleet maintenance trends
- Key Account Management - from booking scheduled maintenance, to dealing with breakdowns, to raising damage recharges
- Heavy involvement in ensuring that the site is adhering to Health & Safety regulations and some Facilities management for the site/depot will be requiredKey Skills :
- Previous experience with HGV - either an Ex Technician or Service Advisor
- Key experience within Breakdowns
- Experience within Health & Safety and Facilities management
- Excellent communication skills
- Amazing customer careÂ
- Being computer literate with great administrative skills is necessary
- Being able to work on own initiative, but be part of a team