Back to search
We're looking for an experienced Repairs Operations Manager to join a local Housing Provider on an interim basis for 6-9 months and oversee the day to day repairs operations covering Chesterfield to Northampton (Predominantly Derby & Leicester).
Client Details
Our client is a leading housing provider in the Midlands, and are very passionate about delivering outstanding service to their customers/tenants.
Description
-
Manage 6 supervisors and their operatives across various locations.
-
Oversee reactive repairs and ensure operations run smoothly and efficiently.
-
Focus on tenant satisfaction and meeting consumer standards.
-
Ensure KPIs and performance targets are met, with a strong focus on results.
-
Manage budgets, ensuring that projects stay within financial constraints.
-
Use data and Power BI for performance tracking and reporting.
Role Flexibility:
-
2-3 days per week in the office with flexibility for home working and site visits as required.
-
Locations span across Chesterfield to Northampton, with the majority of work based in Derby and Leicester.
Profile
-
Experience in managing reactive repairs with from either DLO or contractor backgrounds.
-
Strong leadership experience, with a proven ability to manage teams and drive performance.
-
Familiarity with tenant satisfaction metrics and consumer standards.
-
Excellent ability to work with budgets and KPIs to improve operational outcomes.
Job Offer
- Up to £500 per day
- Generous holiday allowance
- Attractive pensions
- Healthcare plans
- Agile working
