Supported Living Manager

CARE TEAM MANAGER:

Salary based on experience

Location - Leicestershire

Required working hours: 40 hours weekly across field work: office work and working from home.

We are seeking a dedicated and compassionate individual to join our team as a Care team manager in the supported living industry.

As a Care team manager, you will be responsible for supervising and managing a team of support workers, ensuring the highest level of care for our clients. This is an excellent opportunity for someone with leadership skills and a passion for providing exceptional senior care.

Responsibilities:

Supervise and lead a team of Support workers, providing guidance and support

Develop and implement care plans for clients, ensuring their individual needs are met

Oversee medication administration and ensure compliance with all regulations.

Monitor and assess the quality of care provided by the team, making necessary adjustments as needed.

Coordinate with other healthcare professionals to ensure comprehensive care for clients

Maintain accurate documentation and records of clients care

Assist in training new caregivers and provide ongoing education to the team

Foster a positive and supportive work environment

Essential:

To be a part of an on-call rota once monthly

The role reports to the Registered Managers and will work as part of an efficient team to support train / develop a high functioning care service, to ensure a high delivery of care.

The duties of the role are, but not limited to:

To assist the Registered Care Manager in all aspects of care compliance, quality and or auditing to ensure the branch is compliant with government/CQC standards.

To complete all delegated tasks from the Branch Manager, such as, Spot Checks, Supervisions, Care Plan Reviews, Social Worker Reviews, staff appraisals and any other tasks deemed appropriate by the Registered Manager.

To participate in the induction and shadowing of all new staff

To ensure all rotas are fully covered inclusive of picking up shifts personally as and when cover cannot be sought.

Responding to queries raised via the on-call telephone (out of hours) this will be on a shared rota system.

To ensure highly accurate documentation and recording of all issues raised via clients, carers and outside agencies, inclusive of family members.

To ensure a safe and caring service for clients and staff.

To provide hands on care in the field as and when needed.

To always ensure all policies and procedures are always adhered to.

To be familiar with the companys obligations under the Health and Safety at Work Act 1974 and the other Health and Safety Regulations detailed in the companys Health and Safety policies.

At the direction of the Registered Manager to carry out risk assessments under the Health and Safety requirements.

To keep the registered manager informed of the outcomes and issues that are identified concerning Health and Safety issues.

To handle the on-call phone one weekend monthly, and allocated weekday evenings weekdays (exclusive of day/s off)

To ensure that calls are answered promptly, and people are spoken to in a polite and respectful manner.

To always maintain confidentiality and carry out the companys confidentiality policy.

Conduct risk assessments in high detail when delegated by the Registered Manager.

To conduct Initial Assessments as and when delegated by the Registered Manager.

To ensure all rotas are completed sufficiently and on time via the appropriate system/s uses

To ensure all changes to rotas are clearly identified via the electronic monitoring systems.

To be aware of the Quality Assurance Policy of the company in the provision of a quality service to the clients.

To always represent the company in a professional manner, on the telephone, face to face or in written communication.

To report promptly any concerns, complaints or grievances to their line manager/registered manager.

To participate in their own supervision and appraisal.

To participate in training and further development as required.

Any other duties applicable to the post, as requested by management.

Requirements:

Previous experience in a leadership role, preferably in Supported living, assisted living, or nursing home settings, supporting individuals who may experience challenging behaviours

Strong knowledge of KLOE

Excellent communication and interpersonal skills

Ability to effectively manage a team and prioritize tasks

Proficient in creating and implementing care plans

Compassionate and patient-centred approach to clients

Benefits:

Competitive salary based on experience

Comprehensive healthcare benefits package

Paid time off and vacation days

Professional development opportunities

Casual dress

Company pension

• Flexitime
• Free parking
• On-site parking

Schedule:

• Monday to Friday

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person