Housing Support OfficerCoalvilleSupported Living3-Month Contract18 Hours (Flexible)£17.18 LTD / £14.65 PAYE (inc holiday)
Join a dynamic team in Coalville to provide essential support services for tenants in supported independent living properties and sheltered housing.THE ROLEAs a Housing Support Officer, you will provide tailored support and guidance to tenants, helping them maintain independence while promoting their well-being. Key responsibilities include:
- Assessing tenant needs, creating support plans, and regularly reviewing progress.
- Facilitating social, health, and well-being activities within sheltered housing schemes.
- Offering advice and advocacy for accessing local statutory, voluntary, and private services.
- Liaising with internal teams and external agencies to coordinate comprehensive support.
- Participating in case conferences and maintaining effective communication with tenants' families and GPs.
- Keeping up to date with specialist knowledge, such as dementia awareness.
- Maintaining high standards of health, safety, and customer satisfaction.
THE CANDIDATEThe ideal candidate will have prior experience in a similar role within supported housing or independent living services. Additional requirements include:
- Knowledge of housing and social care services, including statutory entitlements.
- Strong organisational skills to coordinate multiple daily visits and activities.
- Proven ability to liaise effectively with agencies, families, and healthcare professionals.
- Awareness of health and safety practices in a supported living context.
- Excellent communication and interpersonal skills, with a customer-focused approach.
THE CONTRACT
- Hours: 18 hours per week, flexible, with specifics discussed during the interview.
- Duration: 3-month contract.
- Pay: £17.18 per hour LTD / £14.65 per hour PAYE (inclusive of holiday).
HOW TO APPLYTo apply for this role, please email a copy of your CV to or call to discuss the role in more detail!If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!