Contract Manager

Job Title: Contract Manager (M&E)

Location: Bellshill ML4 3NJ
Salary: £219.30 Per day PAYE or £315 Umbrella
Job Type: Full-time 08:00-17:00, Temporary (6 Months)

Job Overview:
We are seeking an experienced Contract Manager to oversee the financial performance, service delivery, and compliance of a multi-location M&E contract. This is a key management role that involves overseeing technical and operational services, ensuring safety and quality standards, and building strong client relationships. The successful candidate will be responsible for leading a team, driving contract performance, and ensuring client satisfaction while adhering to all statutory and company procedures.

Key Responsibilities:

• Accountable for the overall financial performance and profitability of the contract.
• Ensure full compliance with statutory regulations, company procedures, and client requirements.
• Effectively manage all risks relating to SHEQ (Safety, Health, Environment, and Quality) through RAMS, PPE, training, and procedures.
• Develop strong working relationships with operational teams, business partners, suppliers, and subcontractors to improve service delivery and performance.
• Maintain and enhance client relationships, ensuring services are tailored to client needs.
• Manage service delivery across multiple locations, ensuring resources are used efficiently and collaboratively.
• Oversee SLA’s and KPI’s to ensure service levels are met and exceeded where possible.
• Work with mobile teams to plan, implement, and monitor the PPM schedule and reactive works.
• Ensure all work completion times for planned, corrective, and reactive tasks are logged and recorded within the client/company’s asset management system.
• Regularly review and audit contract performance to ensure legislative compliance and escalate issues as necessary.
• Provide regular updates to the Account Manager on contract performance, including identifying areas for improvement.
• Lead, train, and support direct reports, driving professional development and contract success.
• Drive business improvement initiatives and negotiate successful contract terms.
• Maintain a thorough understanding of client deliverables across all service areas.
• Foster effective working relationships with third-party suppliers and subcontractors.
• Drive profit improvement through sales generation and cost-saving initiatives with the operations teams.

Qualifications/Experience Required:

• Previous experience in contract management, ideally within M&E or Facilities Management.
• Strong knowledge of building services and relevant legislation.
• Technical background with M&E qualifications.
• H&S qualification and experience with water systems and Legionella Control (HSG274).
• Experience with CAFM systems and proficiency in Microsoft Office (Word, Outlook).
• Asbestos awareness and industry-recognized qualifications.
• Must possess a full, clean driver’s license.
• Strong communicator with the ability to manage demanding clients and build effective relationships.
• Self-motivated, adaptable, and able to work independently or as part of a team.
• Able to work in high-pressure environments and make decisions under extreme circumstances.

Desirable Skills:

• Proven track record in managing multi-location contracts.
• Strong understanding of client needs and the ability to tailor services accordingly.
• Ability to maintain a professional and smart appearance at all times.
• Previous experience with Facilities Management in complex settings.

If you are an experienced Contract Manager with a strong background in M&E services and are ready to take on a new challenge, please apply!