Compliance Administrator

Anderson Knight are pleased to be working with a financial services company based in Glasgow. They're looking to recruit a compliance administrator to join heir Legal Team.

Key Responsibilities:

As a Compliance Administrator,you will play a pivotal role in ensuring adherence to regulatory standards and maintaining customer satisfaction. Your responsibilities will include:

• Logging and managing CMC complaints and customer commission complaints in accordance with company procedures and standards.
• Proactively managing team shared inboxes to ensure queries and complaints are logged or directed correctly, following FCA guidelines.
• Delivering professional and efficient service to both internal and external customers, embodying values to foster strong relationships within the organisation.
• Communicating with third parties and customers via email and telephone to gather necessary information.
• Providing support for wider Compliance Team activities as needed.

Essential Experience:

• Attention to detail
• Strong communication skills
• Experienceusing Microsoft applications
• Ideally worked in Financial Services before

This role is ideal for someone with a degree looking to gain experience within a professional environment with the scope to progress.