Do you have a passion for account management and customer service? Does the opportunity to work for a successful global business appeal?
A leading manufacturing organisation in Coatbridge are currently looking for an Account Manager to join their team on a permanent basis. Reporting to Business Unit Leader, you will be responsible for ensuring a best-in-class service to assigned new and existing customer base.
Key Duties:
Respond to incoming customer queries and complaints
Process customer orders
Provide feedback/order status updates to customers in professional manner
General administrative duties
Effectively coordinate quotation activities
What youll need
Customer service/account management experience
Proficient IT skills
Excellent problem solving skills
In return, you can expect a rewarding salary in addition to further benefits including above average pension contributions, profit-share bonus scheme and opportunity to buy shares. The role is offered on Monday-Friday basis (early finish on Friday!) and is based on-site in Coatbridge.