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Are you looking for your first or second office-based role? Do you have a strong worth ethic with the want to learn and progress within a company?
If so, then we have the role for you…
We have an exciting opportunity to join our client, a well-known name in their field, in their policies team.
Once trained, this role will see you speaking to customers who are wanting to make a change to their policies. You will provide outstanding customer service making the process as easy as possible for them and then handle all administration that follows.
What's in it for you?
- Opportunity to start your career with full support and training
- Performance reviews every 4 months with salary increase to follow
- Onsite parking
- Excellent benefits package including Vitality, Employee Benefits Portal, Share Save and more scheme
- Social/charity events
- Breakfast and fruit provided daily
- Working Monday to Friday, 9am to 5pm.
Duties will include:
- Liaising with customers and third parties via telephone, email and live chat
- Completing all administration for New Business, Mid-Term Adjustments, Renewals, Cancellations and Lapses policies.
- Investigating data discrepancies and raising requests where necessary.
- Handle any policy queries or concerns from internal colleagues.
- Working closely with team members to ensure overall team success.
Ideal candidate will:
- Have great interpersonal skills, and be able to build strong long-lasting client relationships
- Have a positive and enthusiastic approach to work
- Keen on self-development with the willingness and want to learn
- Good computer, literacy and numeracy skills
- Office experience and use of a telephone in a professional setting is desirable
Refer a friend and earn a retail voucher worth up to £500!
Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.
By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.
Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. KW14123
