Our client is seeking a detail-oriented Installation Coordinator to support their service delivery and order processing. After training, you'll manage tasks using systems like Sage, HubSpot, and SharePoint, ensuring smooth operations for on-site installations.
If you're organised, adaptable, and ready for new challenges, get in touch today!
- Based in Leatherhead
- £25,000 - £30,000 salary + bonus (DOE)
- Monday - Friday, 37 hours per week
Benefits:
- 23 days holiday + bank holiday
- Pension
- Training provided
- Birthday off
Job Description:
- Responsible for scheduling surveys and coordinating installation works with the Lead Engineer, ensuring timely and efficient delivery of installations.
- Serve as the first point of contact for installation-related queries.
- Schedule installation dates with customers and update engineer diaries.
- Ensure engineers have the necessary parts, tools, and materials.
- Coordinate equipment, materials, and plant deliveries to the site.
- Manage the hire and return of access equipment.
- Distribute key documentation such as Risk Assessments, Method Statements, and invoicing.
- Process installation orders and generate monthly reports.
- Arrange travel logistics for overseas projects.
- Book flights and accommodation.
- Maintain data in CRM and accounting systems.
- Ensure all equipment and materials are ready for installation.
- Resolve invoice/payment disputes with credit control.
- Regularly meet with the Lead Engineer to review schedules.
- Provide quotations for variations and additions.
- Foster long-term customer relationships and pursue commercial opportunities.
Person Specification:
- Knowledge of Sage, HubSpot, and SharePoint.
- Time management and organisational skills.
- Adapt to different tasks and occasionally step outside your core responsibilities to meet company needs.
- Apply your knowledge to unfamiliar technical or operational situations and deliver practical, effective solutions.
- Provide coverage for team members during holidays or absences.
- Solve problems, both technical and operational, to support business needs.
- Promote our products and services effectively over the phone and during on-site service visits.
- Communicate clearly and effectively, both verbally and in writing.
Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice!
Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.
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Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.