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A client of ours in the Coggeshall (Little Tey) area are recruiting a Internal Sales & Key Account Administrator to join their team. This is a full-time permanent position working Monday - Friday 8.00am - 5.00pm and paying between 25,000 - 28,000 per annum depending on experience.
Reporting to the Sales Office Team Leader, your key duties in this Internal Sales & Key Account Administrator role will include but are not limited to:
- Answering incoming calls to the Sales Office.
- Proactive calls out to existing customers, upselling and cross-selling.
- Progress Sales orders, answering stock enquiries, delivery queries and issue resolution.
- Ensuring sufficient stock available at the stock locations to fulfil orders and meet customers' expectations.
- Arranging haulage in line with requirements.
- Report handling for any shortages, unexpected delays or lead-time issues.
- Ensure Customer Complaints and issues are investigated and resolved satisfactorily.
- Support the Regional Sales Directors in the planning and management of Key Accounts.
- Work with the Directors and Clients to ensure customer deadlines are met.
- Continually evaluate and review sales performance, processes and procedures; recommend and manage any agreed improvements and monitor outcome.
Skills and Experience required to be considered for this role:
- Strong working knowledge of Excel
- Excellent communication skills
- Experience within a similar role.
- Experience of dealing with buying groups or national accounts would be advantageous.
- Highly organised
- Experience within the Building and Construction industry desirbale.
Great Benefits to working for this company include:
- 22 days holiday + bank holidays
- Automatic entry into our pension scheme after 3 months (3% employee, 5% employer contributions). Once in the pension, you automatically qualify for Death in Service benefit which is 3-time annual salary.
- There is a company bonus which is available after successful completion of 6 months' probation.
- After probation entitled to staff discounts on our products
If you feel like you meet the above criteria & would like to be considered for this Internal Sales & Key Account Administrator position, please apply with your CV and contact Katie at Prime Appointments for a confidential chat. #officejobs
