Business Services Manager

Babergh and Mid Suffolk District Council are looking to recruit a Business Services Manager to join ourteam based in Great Wenham. You will be working on a full time, permanent basis. The successful candidate will earn a competitive salary of  £50,512 - £59,570 per annum (pro rata for part time).

Full time, part time and job share opportunities will be considered

What we are looking for 

We are looking for a Business Services Manager to join our new Housing Operations and (DLO) Direct Labour Organisation Team. To be successful, you will be driven and share our values, commitment, and motivation to make a difference for our residents, clients, and communities.

About the role 

Reporting directly to the Head of Operations DLO, you will provide leadership and take operational accountability for the direction, management, delivery and performance of the business supporting functions and customer experience of the Building Services DLO. 

You will represent the DLO on both strategic and operational direction and you will lead on activities with key stakeholders, building key relationships that will support the delivery of excellence within the DLO business model and provide an exceptional experience for our customers, placing them at the heart of everything that we do.   

You will work closely with the Head of Operations to lead strategic and operational activity in core business areas incorporating operational work planning, business intelligence, customer experience, business support and material /fleet management for the DLO.    

About you 

• It is likely that you will have gained a relevant qualification at NVQ4/degree level plus significant post qualification experience or equivalent knowledge gained through experience in the work place.
• A qualification in a statistical/analytical discipline or equivalent experience is also desirable.
• This is a management role with responsibility for  a multi-disciplinary business and customer services function and we are therefore looking for an individual with extensive management experience at a senior level, gained in a sizeable and complex organisation.

About us 

Working together across our councils and with our partners in the public, private and voluntary sectors, we provide excellent services to our 190,000 residents across Babergh and Mid Suffolk 

We are proud of the role we play in creating the environment, economy, and communities for our districts. We believe that the heart of Suffolk is an incredibly special place to live and work. With picturesque market towns, 60 conservation areas and with two National Landscapes within our districts, it is little wonder that we are consistently within the top 50 places to live in the UK.

Benefits of working for us

• Great opportunities for learning and development.
• Generous leave entitlement (equivalent to 26 days a year, increasing to 31 days after 5 years’ service, plus bank holidays).
• Competitive Local Government Pension Scheme.
• Wellbeing Support Programme
• Employee Assist Programme
• Health Care Options

Our ways of working: 

Work is what we do, not where we go!

We are committed to working in a more Hybrid way, with a mix of office, home, and remote based working (business needs permitting). This has worked well for us and is something we will be continuing with. 

We are committed supporting equality and diversity, Babergh and Mid Suffolk District Councils provide opportunity and ambition for all, supporting and enabling our people to deliver the best possible service for our residents. 

Closing date: 5pm, 12 August 2024 

If you think you have what it takes to be successful in this Business Services Manager  role, please click 'apply'. We would appreciate the opportunity to consider your application.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.