Account Manager

Account Manager

Colchester

£30k - £32k per annum

Full Time/Permanent (On-site 5 days a week)

Benefits: Pension Scheme; Staff Incentives; Healthcare Plan

As an Account Manager, your primary responsibility is to develop and maintain client accounts, ensuring communication is regular and maintained.

You will be responsible for the day-to-day coordination of accounts, including attending client operational review meetings and providing analysis/reporting of volume and costs/revenues.

Duties & Responsibilities:

• Maintain regular client contact to ensure they are up to dates.
• Manage day-to-day account activities, ensuring all client deliverables are met on time.
• Address and resolve any client complaints or concerns promptly, ensuring client retention and loyalty.
• Building relationships with key accounts.
• Develop strategies to increase revenue and meet targets.
• Provide, as directed, accurate and timely reports.
• Develop and maintain effective communication with all relevant personnel.

The Person:

• Experience within a similar role is essential.
• Effective management to maximise time with clients
• Must be a car driver and have access to a vehicle.
• Numerate, analytical and IT literate.
• Pro-active with planning and preparation skills.
• Flexible and adaptable approach to ever changing company/trade requirements.
• Creative approach to problem solving.
• Ability to create an effective link between customer and company.
• Ability to work on own initiative.