Just Recruitment is delighted to be supporting a growing organisation based on the outskirts of Colchester, they actively seeking an experienced and motivated Customer Account Administrator to join their dynamic team.Main Responsibilities:Assisting with the onboarding of our new clients, working closely with the Management teamAssisting the Senior Customer Account Manager with client account health on the internal systemsSupporting the Management team with customer service issues, aiming for successful resolution through liaison with all department managers and clientsSupporting the Management team manage our client expectations of our capabilities, including actual and potential service achievementSupporting our managers to build and maintain the client relationshipAnswering and directing telephone callsAnswering emailsMeeting and greeting site visitorsPerson Specification:Previous experience working in an office or customer-service based role is a mustExcellent customer serviceExcellent verbal and written communicationExcellent organisational skillsAbility to use Microsoft Word and OutlookFree parkingWorking hours for this role are Monday to Friday 08:30am - 17:30pm.Please note that this role is office based.*** Due to the company location you will need to have access to your own transport ***
Back to searchCustomer Account Administrator
Just Recruitment Group Ltd
Posted 8 days ago, valid for 22 days
Colchester, Essex CO6 3JQ, England
Part Time
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Sonic Summary
- Just Recruitment is supporting a growing organization near Colchester in search of a Customer Account Administrator.
- The role requires previous experience in an office or customer-service based position, with a focus on excellent customer service and communication skills.
- Key responsibilities include onboarding new clients, assisting with account health, and resolving customer service issues.
- The position offers a salary of £25,000 per year and requires candidates to have their own transport due to the company's location.
- Working hours are Monday to Friday from 08:30 am to 05:30 pm, and the role is office-based.
