- Market & competitor analysis, financial modelling and BI/data specialist
- Strategy, business planning and roadmap development
- Business development expert with a customer centric approach
- Review current systems and process to improve overall client experience
- Carry out regular market research on best practice client experience helping to develop our client charter
- Identifying opportunities and scoping, modelling, designing and then implementing change programmes that will lead to profitable growth
- Overall management, assessment and continuous improvement to review and analyse how the firm can do more with current clients/customers.
- Take a top-level view of the firm structure and modelling how and when it may need to change/adapt in order to meet the objectives of the 5-year plan
- Budget owner for any change programmes/PR/Marketing expenditure
- Senior stakeholder for marketing & promotion – overall strategy design for increasing our presence and maintaining a status of a trusted brand
- Developing and influencing the future direction of the firm and the provision of client services in accordance with firm values.
- This is a creative thinking role with really exciting potential to make an impact.
- Commercial acumen and awareness
- Strong Communication skills
- Pro-active and strategic thinker
- Entrepreneurial, ambitious and results-driven
- Change management and projects experience
- Good understanding of marketing and business development activities
- Ability to work externally with clients
- Enjoy networking and building relationships with an active network of industry professionalsÂ
- Solving business problems to help develop efficiencies and profitability
- Self-motivated
- The successful candidate will ideally come from a client or customer service-led environment with a strong range of commercial experience.
- They will be able to demonstrate a proven track record in analysis, reporting, data and business development with clear links to commercial growth, profitability and business efficiencies.
- Client or customer service-led experience desirable
- Senior commercial/business intelligence experience
- Educated to MBA level ideally (relevant degree essential i.ie economics / legal / business / accountancy).