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Job Title: Internal Sales Executive
Benefits & Perks:
- �?? 23 Days Holiday
- �?? On-Site Gym for your convenience
- ?? Gym Membership Grant of £25
- ?? Free Parking for all staff
- ?? Performance Bonus Scheme of up to £3,000
- �? Early Finish on Fridays at 4 PM
About Our Client:
Our client is a prominent supplier to plumbing merchants across the UK, renowned for delivering high-quality products coupled with exceptional customer service. As they expand their reach, they are on the lookout for a proactive and results-driven Internal Sales Executive to join their vibrant team!
About The Job:
As an Internal Sales Executive, you will play a pivotal role in managing inbound sales inquiries and supporting the External Sales team. You'll be the friendly voice our customers turn to, helping them with their needs while building lasting relationships. If you are focused, driven, and ready to tackle the challenges of a busy sales environment, then this role is perfect for you!
Key Responsibilities:
- ?? Handle incoming sales inquiries via phone and email, providing product information and quotations.
- ?? Process and manage customer orders accurately and efficiently.
- ?? Develop and maintain strong relationships with plumbing merchants and key customers.
- ?? Proactively identify sales opportunities, upselling and cross-selling where appropriate.
- ?? Collaborate closely with the External Sales team to support their accounts and follow up on leads.
- ?? Monitor and manage back orders, liaising with logistics and warehouse teams to ensure timely deliveries.
- ?? Address and resolve order issues, customer queries, and complaints promptly and professionally.
- ?? Maintain accurate records using the company's CRM and ERP systems.
- ?? Keep up to date with product knowledge, promotions, and market trends.
Skills and Experience Required:
- Previous experience in an internal sales, sales support, or customer service role.
- Strong communication and relationship-building skills.
- A sales-driven mindset with a proactive approach to identifying opportunities.
- Excellent organisational skills and attention to detail.
- Proficiency in Microsoft Office (Excel, Word, Outlook).
- Experience using CRM or ERP systems is desirable.
- Ability to work effectively both independently and as part of a team.
What We Offer:
- Competitive salary of £27,000 per annum plus commission structure.
- Opportunities for career development and training.
- A supportive and friendly working environment.
- �? Birthdays off to celebrate your special day!
How to Apply:
To apply, please send your CV and a cover letter . We can't wait to hear from you!
Equal Opportunities:
We are committed to fostering a diverse and inclusive workplace and welcome applications from all backgrounds. �?
Join our client and be part of something great! Your new adventure awaits! ??
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
