Customer Care Coordinator

Buchan and London Recruitment Ltd

Posted 11 hours ago, valid for a day

Colchester, Essex CO6 3JQ, England

Full Time

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Sonic Summary

Join a prestigious House Builder in Greater Colchester as a Customer Care Coordinator, offering a competitive salary of £35,000.
This permanent position requires a minimum of 3 years of customer service experience in house building.
You will work closely with homeowners post-sales and collaborate with the Customer Care Manager to meet their needs efficiently.
The role offers opportunities for growth, potentially advancing to a Senior position with responsibilities such as conducting inspections.
Key skills include strong communication and exceptional attention to detail.

Are you a Customer Care Coordinator

Join a prestigious House Builder in Greater Colchester, offering a competitive salary of £35,000 for a permanent position.**Introduction:**Are you passionate about delivering exceptional customer service? An opportunity awaits you to work closely with homeowners post-sales at one of the luxury developments in North East Essex.**The Role:**As a Customer Care Coordinator, you will collaborate with the Customer Care Manager to ensure homeowners' needs are met efficiently. This role presents growth prospects to advance to a Senior position, conducting inspections and home demonstrations.**Responsibilities Include:**- Liaising with the Head of the department and Customer Service Manager- Addressing property defects and coordinating trades- Providing guidance to sub-contractors- Coordinating with Site and Construction teams for prompt customer query resolution- Taking ownership of homes and ensuring timely completion of works to meet client expectations**Key Skills Required:**- Minimum 3 years of Customer Service experience in House Building- Strong communication skills- Exceptional attention to detailDon't miss this opportunity to excel in the dynamic world of customer care within the housing industry! #CustomerCare #HouseBuilder #Colchester #CareerOpportunity

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