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As market activity begins to increase, we will be looking for a customer service advisor.As a Customer Service Advisor, you will play a key role in ensuring customers receive a positive experience. This involves engaging with customers across various platforms, addressing their enquiries, and supporting their needs with professionalism and empathy.Key Responsibilities:
- Provide effective and friendly customer support through multiple communication channels.
- Build relationships with customers to foster loyalty and trust.
- Collaborate with internal teams to resolve customer concerns efficiently.
- Stay informed about company policies, products, and services to offer accurate information.
Requirements:
- Excellent communication and interpersonal skills.
- A proactive and customer-first approach to problem-solving.
- Ability to adapt to changing customer needs and technologies
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
