Senior Block Manager (AIRPM) - Colchester CO2

A fantastic opportunity for an Experienced Senior Block Manager has just come available. The successful candidate will be based in Colchester covering Essex and London. . Responsibilities include but not limited to:

• Respond within 24 hours to emails and phone calls and maintain a good flow of communication
• Prioritise and effectively manage workload. Have full understanding of leases for each building within your portfolio.
• Ensure all provisions in the leases are complied with, including for example Health and Safety and insurance provisions.
• Report to Clients important issues in a timely fashion and maintain good rapport with Clients.
• Undertake site visits six weekly or the timescale stated in the management agreement.
• Complete inspection report identifying actions required and upload on to tracker within 24 hours
• Production of accurate service charge budget within agreed timescales
• Monitor expenditure and the production of reports and only issue work orders where funds are available
• Understand The quarterly reports issued to Clients and leaseholders in order to answer any queries
• Ensure issues on the tracker are kept up to date, acknowledge within 2 hours and actioned within 4 hours and closed off immediately when completed. Team assistant can assist.
• Report to Senior Property Manager or in their absence the CEO
• Actions arising from Service Contractor reports to be implemented in a timely fashion if funds allow and if not seek client Instructions.
• Ensure you or your Assistant load the reports on to tracker immediately, the responsibility for this lies with the Property Manager.
• Ensure that Health and Safety reports are completed within time, prior to the H&S inspection
• Follow up issues out of Health and Safety Risk Assessments within the timescales identified and seek client instructions where required.
• Understand the financial importance of each management instructions to the company within your portfolio.
• Inspect at completion items of major expenditure, prior to invoice approval or seek approval from the building surveyor for payment.
• Oversee Day to day maintenance using approved contractors only
• Ensure section 20 notices are issued
• Authorise invoices for payment if works undertaken satisfactory and ensure that the coding is always correct.
• Keep filing of emails up to date in the correct H file only.
• Send draft service charge accounts to clients when available and comply with the agreed process to have these finalised prior to sue date.
• Proactively deal with any emergency repairs and report to lessees individually or collectively. Where appropriate liaise with the insurance Claim Administrator
• Delegate work to and manage Property Administrator
• Manage and support any site staff
• Attend Client meetings and AGM including out of hours
• Prepare management reports in good time for said meetings and take minutes where required
• Assist in preparation of Resident Handbooks, circulars and Newsletters.
• Promote professional services including agency activity
• Attendance at Tribunals and Courts
• Any other duties as reasonably required.

The Successful Applicant will need to possess the following skills:

• Must Have experience in a similar role within the property industry.
• Must be a highly organised individual
• Accountancy or previous property experience is an advantage
• Good customer relationship skills
• AIRPM qualification is an advantage but is not essential
• Should be confident, well-presented and have excellent communication skills both written and verbal.
• This is an extremely busy role and needs someone who is highly motivated, passionate about property and capable when working under pressure with the ability to multi-task without compromising on the quality of work or level of service.
• Work with minimum supervision and not be afraid to take initiative, but know the limits of your authority.
• Attend evening Meetings usually 2 - 3 per month

The hours will be: Monday to Friday 9am - 6pmSalary range will be: between £40,000pa to £45,000pause of pool carIf this role is of interest to you and you have the necessary role requirements, please submit your most up to date CV and contact details to Steve & KellyDue to the high volume of enquiries that we receive, we are not always able to respond to all CVs. If you have not received a response within one week, please assume that your application has been unsuccessful in this instance