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About Us:
We are a dynamic and esteemed insurance Brokerage with a strong reputation in the commercial sector. Our team is passionate about delivering excellent customer service and providing efficient claims handling that makes a real difference to our clients. We are now looking for a motivated Commercial Claims Handler to join our team in Colchester (Bury St Edmunds; Norwich or Cambridge office).
Key Responsibilities:
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Handle a portfolio of commercial insurance claims from notification to settlement.
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Assess policy cover, liaise with brokers, insurers, and other stakeholders.
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Manage claims across various commercial lines including property, liability, and motor.
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Ensure timely and accurate claims processing in line with regulatory requirements.
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Keep clients informed and supported throughout the claims journey.
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Maintain accurate records and contribute to reporting and claims analysis.
Key Requirements:
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Previous experience in commercial claims handling (essential).
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Strong understanding of insurance policies and the claims process.
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Excellent communication and negotiation skills.
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Attention to detail and a proactive approach to problem-solving.
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Ability to work independently and as part of a collaborative team.
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Good IT skills, including experience with claims management systems.
